Customer Plus-Delta

Posted August 31st, 2006 by Greg

Knowing what your users think about your product or service can prove to be a crucial role in the success of your offering. Is it solving their needs? Easy to use? The only way to know is to ask.

The goal of the BOTW Directory is pretty straightforward. Build a comprehensive directory of quality, relevant sites. With so many chefs in the kitchen, there are times when things don’t go quite according to plan. Listings get added that shouldn’t have been, or sometimes they get placed in an inappropriate category. It’s tough to keep an eye on everything - with so many moving parts, you just can’t be everywhere, all the time.

The quality of our listings is our number one priority. We endeavor to provide our users with relevant information from quality sources for their chosen topic.

This morning, we launched our Category Feedback. At the bottom of each category, there is a link that leads to a feedback form. If during your travels through the BOTW Directory, you stumble across a listing out of place, you catch a typo, or find something else out of whack, please let us know. We are always open to ideas on how to improve, and we rely on user feedback for future development ideas.

So don’t hold any punches - we’ve got thick skin. Let the feedback fly.

4 Responses to “Customer Plus-Delta”

  1. Nick Pang Says:

    congratulations on continuously making it truly the BEST of the web!

  2. william Says:

    I love this thought of mind. great Idea…

    I just joined and I’m testing out your site, i’m hoping to pull more people to my site.

    To the rest of you? Happy 2007

  3. James Chen Says:

    great mind….great thinking

  4. Nancy Khalaf Says:

    Im jumping on the bandwagon…I think BOTW is amazing!

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